Privacy Notice
Effective Date: October 1, 2025
1. Introduction
Lodo Pain LLC (“Lodo Pain,” “we,” “us,” or “our”) values your privacy. This Privacy Notice explains how we collect, use, and protect your personal information when you visit lodopain.com, use our telemedicine platform, or submit information online.
This notice applies to information collected through our website, online forms, and telemedicine portal, but does not cover medical records or protected health information (PHI)—those are governed by our separate Notice of Privacy Practices.
2. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly
-
Contact information (such as name, phone number, and email).
-
Appointment requests and medical intake form details.
-
Messages or inquiries submitted through our website.
b. Information Collected Automatically
-
When you visit our website, we may collect limited technical data such as:
-
IP address and browser type
-
Pages visited and time spent on our site
-
Device and operating system information
-
Cookies and similar tracking technologies
We use Google Analytics to understand website traffic and usage trends. This data helps us improve our website experience but does not personally identify you.
3. How We Use Your Information
We use the information we collect to:
-
Schedule appointments and respond to inquiries
-
Improve website functionality and patient experience
-
Send important updates, if you have opted in to receive them
-
Maintain compliance with legal and professional obligations
We do not sell or rent your personal data to anyone, ever.
4. How We Protect Your Information
We use secure technologies and administrative safeguards to protect your data. Our website uses HTTPS encryption, and all patient communication through doxy.me occurs on a HIPAA-compliant platform.
However, please note that no system is 100% secure. Submitting information online always carries some risk.
5. Cookies and Tracking Technologies
Cookies are small text files stored on your device to help improve functionality and performance. You can manage or disable cookies in your browser settings, though some parts of our site may not function properly without them.
We use Google Analytics cookies to collect anonymous, aggregate data about how visitors use our website.
6. Data Retention
We keep your information only as long as necessary to provide services or comply with legal obligations. You can request deletion of your personal information at any time by contacting us at info@lodopain.com.
7. Third-Party Links and Services
Our site may link to third-party services (such as pharmacies, payment processors, or external health resources). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing personal information.
8. Your Choices and Rights
You may:
-
Request access to, correction, or deletion of your personal data.
-
Opt out of non-essential communications.
-
Disable cookies through your browser.
To exercise these rights, contact us at info@lodopain.com.
9. Updates to This Notice
We may update this Privacy Notice periodically. The latest version will always be posted at lodopain.com with the effective date noted above.
10. Contact Us
For questions about this Privacy Notice or your personal information email us at info@lodopain.com.