Privacy Notice
Effective Date: October 1, 2025
1. Introduction
LoDo Pain LLC (“LoDo Pain,” “we,” “us,” or “our”) values your privacy.
This Privacy Notice explains how we collect, use, and protect your personal information when you visit lodopain.com, use our telemedicine platform, or submit information online.
This Notice applies only to non-medical information collected through our website, digital forms, and communications.
For information about how we protect your medical and health information (PHI), please see our separate Notice of Privacy Practices (NPP).
2. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly
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Contact information (such as name, phone number, and email).
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Appointment requests and medical intake form details.
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Messages or inquiries submitted through our website.
b. Information Collected Automatically
When you visit our website, we may collect limited technical data such as:
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IP address and browser type
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Pages visited and time spent on our site
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Device and operating system information
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Cookies and similar tracking technologies
We use Google Analytics to understand website traffic and usage trends. This data helps us improve our website experience but does not personally identify you.
3. How We Use Your Information
We may use non-medical personal information to:
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Respond to appointment requests or inquiries.
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Improve website functionality and patient experience.
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Send important updates or follow-up communications related to your care.
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Maintain compliance with applicable laws and regulations.
We do not sell, rent, or share your personal information for advertising purposes.
4. How We Protect Your Information
We use secure technologies and administrative safeguards to protect your data.
All information submitted through our website is encrypted using HTTPS.
Patient communication and telehealth visits are conducted through HIPAA-compliant systems.
However, please note that no online system is 100% secure, and submitting information electronically carries some inherent risk.
5. Cookies and Tracking Technologies
Cookies are small text files used to enhance your browsing experience.
We use cookies for analytics, site functionality, and traffic optimization via trusted partners such as Google Analytics.
You can disable or delete cookies through your browser settings, but some website features may not function properly without them.
6. Data Retention
We keep your information only as long as necessary to:
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Respond to your inquiries or appointment requests,
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Fulfill administrative obligations, or
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Comply with applicable law.
You may request deletion of your personal information at any time by contacting info@lodopain.com.
7. Third-Party Links and Services
Our website may contain links to third-party services (such as pharmacies, labs, or payment processors).
LoDo Pain is not responsible for the privacy practices of those entities.
We encourage you to review their privacy policies before sharing personal information.
8. Your Choices and Rights
You may:
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Request access to, correction, or deletion of your personal data.
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Opt out of non-essential communications.
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Disable cookies or tracking through your browser settings.
To exercise these rights, contact us at info@lodopain.com.
9. Updates to This Notice
We may update this Privacy Notice from time to time.
Any changes will be posted on this page with a new effective date.
Continued use of our website after updates constitutes your acceptance of the revised policy.
10. Contact Us
For questions about this Privacy Notice or your personal information email us at info@lodopain.com.